SMS Management & Technology

"Trisha Hurley, of Sentient Operations, has a good understanding of the key operational processes that support professional services businesses.

She appreciates the need for professional staff to spend a minimum amount of time on administrative tasks to allow them to focus on the market. Trisha worked with us to achieve this balance. She demonstrated her ability to quickly become familiar with the context of the business and produce a complete and integrated solution.

Trisha designed and helped us implement a set of simple, user-friendly business support processes with a minimum of complexity and bureaucracy. Her ability to recognise opportunities and constraints within an organisation is valuable in creating options and possibilities that can sometimes to be difficult to see from within.

During the assignment, Trisha was readily accepted as someone who could add real value to the way the team worked as a cohesive unit."

Steve Lennon, Regional Director (NSW), SMS Management & Technology